FAQs

Most popular questions regarding Topdser as a whole

26 articles in this collection
Written by Emily, Fred Li, and Karen

Topdser Account

How to Migrate from Oberlo to Topdser?

Written by Karen
Updated over a week ago

How to Migrate from Dsers to Topdser?

Written by Karen
Updated over a week ago

How to Migrate from Dropified to Topdser?

Written by Karen
Updated over a week ago

How to Change AliExpress Account in Topdser ?

Written by Karen
Updated over a week ago

How Can I Change Currency on Topdser?

Written by Karen
Updated over a week ago

Product Sourcing

How Long Will it Take to Process My Order?

Written by Emily
Updated over a week ago

How to Change Supplier to Topdser After Product is Sourced?

Written by Karen
Updated over a week ago

How to Submit a Sourcing Request?

Written by Karen
Updated over a week ago

How to Use Sourcing Branding Service?

Written by Emily
Updated over a week ago

What's the Shipping Method and Delivery Time for Sourcing Product?

Written by Karen
Updated over a week ago

Products

How can I Transfer Shopify Items to Topdser?

Written by Karen
Updated over a week ago

The Pricing Rules is Set, Why the Price does not Change?

Written by Karen
Updated over a week ago

How to Import Products from AliExpress to Topdser?

Written by Karen
Updated over a week ago

Can Topdser Auto-update the Product Inventory Status and Price to Shopify?

Written by Karen
Updated over a week ago

Order

How to Deal with Wrongly Fulfilled Orders?

Written by Karen
Updated over a week ago

How Can I Add a Default Message to Send to My Supplier for Order？

Written by Karen
Updated over a week ago

Why the Order Status is not Updating on Topdser?

Written by Karen
Updated over a week ago

How to Re-order Awaiting Payment Orders?

Written by Karen
Updated over a week ago

How to Place and Pay for Multiple Orders?

Written by Karen
Updated over a week ago

Why I Can't Find Orders on AliExpress to Make Payment?

Written by Karen
Updated over a week ago

How to Change the Quantity of an Order?

Written by Karen
Updated over a week ago

How to Place My Order from Shopify to AliExpress with Topdser?

Written by Karen
Updated over a week ago

Why My Order Failed?

Written by Karen
Updated over a week ago

Can I Use Affiliate Programs When Selling with Topdser?

Written by Karen
Updated over a week ago

Other

A Letter to Our Community

Written by Fred Li
Updated over a week ago

Failed to Checkout on Shopify?

Written by Karen
Updated over a week ago